FAQ
Frequently Asked Questions About Zhuoyipatch

General Questions

How can i get a quote ?

Please send your design,size and quantity. We will quote within 24 hours.

 

Can you design the products i want?

Of course. Just tell us your idea, Our professional team will make artwork for approval.

What's price of 100 pieces patch?

The price depends on design,size,colors,technics and order quantity.

How long does it take to make a sample?

If you alreay have a design file, sample time 1-5 working days.

If you don’t have a design, it will take more 2-3 days to make artwork for you.

How long is your production time

From 3 to 30 days depens on different order quantity.

Can I see my sample before placing an order?

Yes, we provide pre-production sample to you for approval. If sample is ok, we will arrange for mass production. If you don’t like sample, we can modify it for you.

 

What's your minimum order quantity ?

Our MOQ is 100pcs per design. We can also do less than 100 pieces. But we recommend ordering 100 pieces, because the unit price of 100 pieces is the most cost-effective.

How to Iron On Patches?

Temperature : 150-160 Celsius , Time : 15-20 seconds

What is the payment method ?

PayPal, Credit Card, TT, Western Union..

How Many Production Machines Are Available?

We have 16 Tajima Embroidery Machines, 6  Woven Weaving Machines, 4 Printing Machines , 6 Injection Molding Machines, 6 Laser Cutting Machine.

What is the shipping options ?

We use DHL, UPS, FedEx to ship order. They are fast , safe and secure.

Do the you have certificates?

Yes. We have ISO9000,RoHS,REACH.

How to deal with after-sales problems ?

If the problem is caused by our production, We will urgent re-produce order for you free.

Production Questions

Step 1 — Choose a patch type and confrim price

Firstly, we need to confirm the type of patch you need, We can suggest the type of patch that will achieve the best results based on your design.

Step 2 — Make a sample for approvel

Our team will make a sample,and send sample picture or video for approval. It’s possible if you ask us to express samples to you.

Step 3 — Confirm Sample and arrange for bulk production

once you’re satisfied with sample, you can give us the go-ahead. We’ll then begin processing your order and ship your patches to your front door when the order is complete.

If you’re not satisfied with sample,we can modify sample according to your request.

Step 4 — Shipment

For small quantity orders,we  usually use DHL,FedEx,UPS,TNT to ship orders.These express company delivery time are fast,safe and secure. Delivery time 4-7 days

For large quantity orders,We can shipping by sea or rail transportation to save the freight. But delivery time about 25-35 days.

Scroll to Top